Airbnb Hosts Don’t Want to Talk to Guests Anymore, Are Outsourcing Messages to AI
An industry of tech companies is now selling AI-powered chatbot services to Airbnb hosts which reply to guests on their behalf. 404 Media started looking into the companies after one Airbnb host used AI to communicate with their guests, and when the guests seemingly realized, they tricked the chatbot into instead providing a fairly detailed…
